Terms of Service

1. Introduction and Acceptance of Terms

Welcome to Functional Patterns Ottawa (“FP Ottawa,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our facilities located at 335 Catherine Street, 2nd Floor, Ottawa, our online booking portal (https://functionalpatternsottawa.com), training programs, assessments, group classes, and any other related services (collectively, the “Services”). By accessing our facilities, using our online booking portal, or utilizing any of our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

2. Description of Services

Functional Patterns Ottawa provides a human biomechanics training experience focused on improving posture, gait, and functional movement. Our Services include, but are not limited to: Access to our training facility located at 335 Catherine Street, 2nd Floor, Ottawa. Functional Patterns In-Person Assessments to diagnose movement patterns and dysfunctions. FP In-Person Training programs, available as individual sessions, session bundles, or 6-Month commitment packages, tailored to individual goals. Functional Patterns Group Classes, including Level 1 (Intro to FP Fundamentals), Level 2 (Active Basics), and Level 3 (Functional Dynamics). Expert instruction utilizing the proprietary Functional Patterns methodology.

3. Client Access and Prerequisites Eligibility:

A paid Functional Patterns In-Person Assessment is a required prerequisite for all new clients before booking any individual training session, training package, or Functional Patterns Group Class. Training Types: Various training options are available, each with specific terms, durations, and fees, including single sessions, packages, and commitment plans. Facility Access: Clients are only granted access to the facility during scheduled and paid assessment, training, or class times. Guest Policy: Guests must be pre-approved and may be subject to fees. Facility Rules: All clients and guests must comply with posted facility rules and staff instructions.

4. Functional Patterns Assessment, Training, and Group Programs Individual training and coaching sessions are subject to separate agreements and scheduling policies. The paid FP In-Person Assessment must be completed before booking subsequent training or classes. Results from training programs vary based on individual effort, health status, and adherence to the program. We provide guidance and tools based on the Functional Patterns methodology, but specific outcomes are not guaranteed.

5. Use of Equipment and Facilities

You agree to use all equipment and facilities properly and safely, following any posted instructions or guidance from staff. Report any damaged or malfunctioning equipment to staff immediately. You are responsible for using appropriate safety precautions during exercise.

6. Use of Specific Modalities and Techniques

Use of specialized techniques, exercises, or modalities provided by FP Ottawa practitioners, including those related to the Functional Patterns methodology, is at your own risk. These services are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional regarding any health concerns before using or relying on the information provided in these services. Follow all instructions provided for the safe execution of these techniques and use of any related equipment.

7. User Conduct

You agree not to: Use the Services for any unlawful purpose. Engage in any activity that disrupts or interferes with the Services or the experience of other clients. Violate any safety rules or staff instructions. Engage in harassment, threatening behavior, or vandalism.

8. Fees and Payments

You agree to pay all applicable fees for assessments, training, classes, and other Services as outlined in your agreement or contract. Cancellation Policy: Training and class sessions may be canceled by providing [30 days] written notice. Specific cancellation/rescheduling policies for individual sessions are detailed in the Jane booking system or your service agreement. Refunds are subject to our refund policy. Refund Policy: Refunds are issued based on the terms of your service agreement and applicable law. Prices are subject to change upon notice as permitted by law.

9. Intellectual Property All content provided through the Services, including text, graphics, logos, images, and software, as well as the proprietary Functional Patterns methodology, is the property of Functional Patterns Ottawa or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

10. Disclaimers of Warranties

The Services are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Services will be uninterrupted, error-free, or completely secure. Use of the Services is at your own risk.

11. Limitation of Liability and Assumption of Risk Assumption of Risk:

You understand and agree that participation in physical exercise, use of training techniques, and use of our facilities involves inherent risks of injury, illness, or even death. You knowingly and voluntarily assume all such risks. Waiver and Release: To the fullest extent permitted by law, you hereby release, waive, and discharge Functional Patterns Ottawa, its owners, officers, employees, agents, and affiliates from any and all claims, demands, liabilities, rights, actions, causes of action, or lawsuits resulting from or arising out of any accident, injury (including death), loss, or damage to person or property related to your use of the Services, facilities, or equipment, whether caused by negligence or otherwise. Limitation of Liability: In no event shall Functional Patterns Ottawa be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services. Our total liability for any direct damages shall not exceed the amount paid by you for the Services during the three months preceding the claim.

12. SMS Communication

By providing your mobile phone number, you consent to receive SMS messages from Functional Patterns Ottawa. You may receive messages regarding: Class reminders and updates, Appointment account notifications, Promotional offers and special events, and Important facility announcements. To opt out at any time, text STOP to (236)-799-3748. For assistance, text HELP to (236)-799-3748 or reach out directly at linda@functionalpatternsottawa.com.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

Note: This consent is not a condition of purchasing goods or services. You may manage your communication preferences by contacting us at linda@functionalpatternsottawa.com or by updating your account settings on our booking portal. Please see our Privacy Policy for more information about how we handle your contact information.

13. Email Communication

By providing your email address, you consent to receive email communications from Functional Patterns Ottawa. These communications may include: Appointment updates and account notifications Class schedules and event reminders Newsletters and promotional offers You can opt out of receiving marketing emails at any time by clicking the “Unsubscribe” link provided in the email. Transactional emails (e.g., appointment confirmations) are essential to your account and cannot be opted out of. Please see our Privacy Policy for more information regarding our email practices.

14. Privacy Policy

Your privacy is important to us. Our collection and use of personal information in connection with the Services are described in our Privacy Policy .

15. Governing Law These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of the Province of Ontario, Canada, and you consent to the personal jurisdiction and venue therein.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Functional Patterns Ottawa

335 Catherine Street, 2nd Floor, Ottawa

Email: linda@functionalpatternsottawa.com

Phone: (236)-799-3748

17. Modifications to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice through our online booking portal, email, or other means. Your continued use of the Services after such notice constitutes your acceptance of the modified Terms.

18. Termination By You:

You may terminate your training agreement or package by providing [30 days] written notice. By Us: We reserve the right to suspend or terminate your access to the Services and/or training immediately, without notice, for any violation of these Terms, non-payment of fees, or conduct detrimental to Functional Patterns Ottawa or its clients.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms constitute the entire agreement between you and Functional Patterns Ottawa regarding the use of the Services and supersede all prior agreements, understandings, or representations (whether written or oral).

21. Waiver

No failure or delay by us in exercising any right or remedy under these Terms will constitute a waiver of that right or remedy.

22. Assignment

You may not assign or transfer these Terms or your rights or obligations hereunder without our prior written consent.